43cm knotted strand in 14k YG Pearl Necklaces - 187807
FREE LIFETIME MANUFACTURING JEWELRY WARRANTY
We stand behind the quality and craftsmanship of our jewelry. Amijag offers a free lifetime warranty against manufacturing defects on all Amijag fine jewelry.
If you experience damage to your purchase due to manufacturing, we recommend you contact us so we may evaluate your piece. A $50 deposit will be taken before the shipment of your item to Amijag for evaluation, which covers the cost of shipping the item and an evaluation by our expert jewelers to determine if the damage is warrantied. This fee is refunded in full for all warrantied repairs. We also offer complimentary shipping back to the customer for all warrantied repairs. Repairs that are not covered under the lifetime warranty will have a price quoted to the customer for approval before work is performed. If approved, the deposit will be applied to this repair. If the customer chooses not to perform the repair, the deposit will be applied to cover the shipping charge back to the customer after evaluation.
If a warranty issue is found, Amijag will repair the warrantied damage or replace the item without charge.
FREQUENTLY ASKED QUESTIONS
Which of the 4 C’s are most important?
What is a Carat?
What is Clarity?
Are Cut and Shape the same things?
What’s the difference between Certification and Appraisal?
Which is better, EGL Certified or GIA Certified?
Is a diamond really worth what it's appraised for?
Our order status page provides the latest updates, offering the same information that's available to our Diamond and Jewelry Consultants. Once your order has shipped, you will receive a shipping confirmation email that allows you to track your order. To ensure the security of your package, this email will not contain a FedEx® tracking number for orders over $1,500.00, but the package will still be trackable via the email. Contact a Diamond and Jewelry Consultant at 1-866-326-4524 should you need assistance. International Deliveries and Arrival Times.
All international orders will be shipped, with no additional charge, via FedEx International Priority®. Please note that the arrival times listed on the Web site apply to U.S. shipping addresses only. Estimates of the international shipping delivery times can be provided by one of our Diamond and Jewelry Consultants at [email protected] or 1-866-326-4524.
Signature Requirements For Delivery
If your delivery is over $1,000 we require a signature for delivery regardless of any waivers you have from FedEx®. If your delivery is under $1,500 and shipped FedEx Priority Overnight®, FedEx® may require a signature. These requirements are for your protection. If you would like to arrange delivery to a FedEx® location call one of our customer service agents at 1-866-326-4524. Since jewelry is often given for engagement or another special occasion, we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast-approaching special occasion, or we can ship your order to an address other than your home to help you maintain your surprise. And please don't hesitate to contact one of our diamond and jewelry consultants for any special requests.